Sydney Costume Privacy Policy

Costume Direct our Sydney costume shop are committed to protecting your privacy. We are a costume store in Australia. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy. Costume Directs Sydney costume store will not sell its database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! We respect the right of users to remain anonymous and will not knowingly disclose user identities unless directed by a court of law.


If you ticked the ‘Receive special offers and news via e-mail’ box, you will be sent e-mails with special offers, new products etc. from time to time. If you did not tick this box we will not use your e-mail address to send you any promotional material, only to update you on the status of the order.


When does Costume Direct disclose the information it collects to outside parties?

Costume Direct does not sell, trade, or rent your personal information to others. Costume Direct may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Costume Direct, our users, or others.


What information do we collect and how do we use it?

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.


How does Costume Direct protect customer information?

When you place online orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details All credit card payments are processed securely through the SecurePay Payment Gateway and ANZ. Payment by credit card is the fastest way to receive your order as there is not clearance delay. Costume Direct does not store any credit card information on our servers.


What about Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Costume Direct website.Your Consent By using our website, you consent to the collection and use of this information by Costume Direct. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Payment Gateway Information / SSL text

Our payment options available are safe and secure. We offer Credit Card processing and PayPal payment. Credit Card payments are made directly through DirectOne's 128 bit SSL Encryption software to insure your personal details are kept safe. None of your payment details are stored, this ensures you will be happy with your transaction.